review
-

The author reflects on their experience as a young engineer who adopted a professional style, purchasing shirts and cardigans from a local company. Over time, the quality of the cardigans declined significantly. Despite providing feedback during the unsubscription process, the company failed to acknowledge the issues, leading to disillusionment.
-

While traveling in Skopje, North Macedonia, the author purchased a variety of chocolates, but found some were unwrapped. Despite documenting the issue to test the company’s feedback system, the author ultimately decided against pursuing the complaint, reflecting on the importance of effective feedback mechanisms for improving product quality and customer satisfaction.
-

The author recounts frequent work-related travels involving parking challenges and a frustrating encounter with a new employee at a parking service. After providing feedback meant to improve service, the employee confronted the author rudely, revealing that feedback collection lacked sensitivity. The piece highlights flaws in feedback systems and the need for considerate management.



