google reviews

In the end, it doesn’t even matter.

Sep 19, 2024

Hospitality

airbnb, booking.com, fake reviews, google reviews, ratings, travel

I travel a lot, especially for work. Typically, I use an agency to book everything, but in the rare occasion that I must travel for personal reasons, I usually use either Booking.com or Airbnb. I am price oriented however I try to stay safe above all, therefore the second main criterion that I use is…
Who wants change? Now, who wants to change?

May 14, 2024

food, services

customer experience, customer feedback, feedback requests, google reviews, social-media

The author reflects on feedback in various industries, expressing frustration with companies that do not seek genuine improvement and those that aggressively handle negative feedback. A personal experience with a restaurant illustrates challenges of sharing negative experiences in online reviews. The post raises questions about the true value of online ratings as constructive feedback.