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For the first time in my working life, I have come this close to having to prepare a feedback procedure for a client. We are a B2B company, and we never ask for the client’s feedback. Either they are happy, and they buy, or they are not happy and they still buy (because they either…
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As a professional that gets to work with clients abroad, I use courier services a lot. I mostly sent using a certain international service with which my employer has a deal for special rates. Furthermore, the fact that this company has international presence, allows them to ship worldwide as compared to the other local companies…
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This is one of the few texts that will not be about an experience that I had with customer service, products or services. It is an something that I thought about before starting writing all these texts. It is however what makes the difference among many other documents available out there. During my MBA studies…
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Hi, my name is Angelos and like you, I am a consumer of services. No big deal you might think and I will agree. Everybody is consuming services, one way or another. And not only that, there are many many people that want to talk about it. I will agree again. However, the difference here…
feedbium 