February 2026

I want to dedicate this Oscar to my wife

Feb 26, 2026

appliances, Clothing, Digital Products, food, Healthcare, Hospitality

customer service, feedback, service

The author shares insights on personal experiences with customer service, highlighting his wife’s expertise in online shopping and her challenges. He plans to explore the limits of customer service by adopting a more aggressive approach, inspired by gaming experiences.
Cradle of filth(y customer service)

Feb 5, 2026

furniture

customer experience, customer service, experience

The post discusses the author’s experience transitioning from a cradle to a cot for their new baby. They ordered a low-cost cot but faced issues with a bent wooden beam during assembly. Previous experiences with customer service led them to avoid returning the product, prompting a decision to test the company’s response.